TERMS AND CONDITIONS
WE TAKE CARE OF ALL
Important information about taxes or tariffs
Please note that international shipments may incur additional charges (such as taxes and duties) once the shipment reaches your country. Each country's customs office determines the amounts.
The customer is responsible for paying any additional charges requested by the relevant authorities.
If your shipment is to the United States, remember that the amount of tax-free imports must not exceed $800.
Contacting Customs can help you determine the amount of tax-free imports determined in your country and/or calculate how much you will have to pay in taxes on the item you are purchasing.
In the event that the customer refuses to receive their order due to additional charges determined by Customs, BUTRICH reserves the right to charge the customer the costs of both shipping and returning the product, as well as any additional amount generated by Customs.
EXCHANGES AND RETURNS
Please note that our shoes are handmade to the highest manufacturing standards, so they may present slight variations characteristic of artisanal work. In addition, the leather we use may show slight variations in color or texture, as it is a material that comes from the layer of animal tissue and is unique and irreplaceable. Currently, we do not accept exchanges or returns for purchases made outside of Peru.
TAXES
Please note that international shipments may incur additional charges (such as taxes and duties) once the shipment reaches your country. The amounts are determined by each country's customs authorities.
The customer is responsible for paying any additional charges requested by the relevant authorities.
If your shipment is being sent to the following countries: Chile, Colombia, Ecuador, Spain, Mexico, Panama or Dominican Republic, please contact us through our online chat or send us an email to shop@butrich.comso that we can provide you with an estimate of the taxes and duties to be paid.
If your shipment is being sent to the United States, please remember that the amount of duty-free imports must not exceed $800.
Contacting Customs can help you determine the amount of duty-free imports established in your country and/or calculate how much tax you will have to pay for the item you are purchasing.
In the event that the customer refuses to receive their order due to additional charges determined by Customs, BUTRICH reserves the right to charge both the shipping and return costs of the product, as well as any additional amounts generated by Customs.