Shipping & Returns

CAMBIOS Y DEVOLUCIONES

To return your product, you must mail it to: customerservice@butrich.com

You will be responsible for paying your own shipping costs to return your item. Shipping costs are not refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may want to consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item. Also, we don't take responsibility if the items are damaged or lost during transit.

T&C:

Currently, we do not accept exchanges or returns for purchases made outside Peru.

Purchases over $300USD qualify for free shipping.

Please be aware that international shipments may incur additional charges (such as taxes and duties) once the shipment arrives in your country. The customs authorities of each country determine the amounts.

The customer is responsible for paying any additional charges requested by the relevant authorities.

We Take Care Of All:

USA: Butrich is pleased to offer an exclusive benefit for our valued customers in the United States. For any purchase of $250 or more, we will cover the cost of shipping.

Canada: For any purchase of $300 or more, we will cover the cost of shipping and taxes, provided that you pay an additional $50 at checkout.

México: En Butrich, queremos hacer tu experiencia de compra aún más especial. Por ello, en todas las compras mayores a $300, te brindamos un beneficio único: con un aporte adicional de $50, nosotros nos encargamos de los gastos de envío y los impuestos.

Colombia: En Butrich, queremos hacer tu experiencia de compra aún más especial. Por ello, en todas las compras mayores a $300, te brindamos un beneficio único: con un aporte adicional de $50, nosotros nos encargamos de los gastos de envío y los impuestos.

Chile: En Butrich, queremos hacer tu experiencia de compra aún más especial. Por ello, en todas las compras mayores a $300, te brindamos un beneficio único: con un aporte adicional de $80, nosotros nos encargamos de los gastos de envío y los impuestos.

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CAMBIOS Y DEVOLUCIONES

Terms and Conditions

T&C:

We Take Care Of All: